Mountain Message Blog

Friday, March 13, 2020

An Open Letter to Ragged Mountain Resort Guests and Community Members,

The entire world has been impacted by the rapidly evolving coronavirus - COVID 19 – crisis.

We take this development very seriously and we are committed to being diligent in our efforts to safeguard the well being of our guests, employees and community. We have reviewed our daily policies and practices to make certain we are utilizing the most advanced tools available and rigorously enforcing policies to achieve the highest level of safety and confidence possible.

At this time the resort remains open and it is our intent to continue winter operations through April 5th. Most of the resort amenities are open but we encourage you to check the web site daily for changes. We will continue to monitor the situation and adjust current as well as Spring and early Summer operations with the same objective; to enjoy the many virtues of Ragged Mountain and at the same time guard the safety of all stakeholders.

We are following Centers for Disease Control COVID 19 protocols in cleaning, food service, handwashing and by requiring employees stay home in the event of illness.

We have relaxed our cancellation policies and are being flexible with booking policies as it relates to future bookings.

We understand the challenge this situation presents and we also recognize the situation may be different tomorrow and again the day after. We are committed to evolving as the circumstances do.

You can check back here to get the latest details and updates. 

Last Edited by Kyle Matzke on Friday, March 13, 2020